Led by James - the AI build plus the booking and follow-up systems. Capture, booking, and upsell, wired to run while your crew is on a job.
Ask James anythingLeads call after hours or while a tech is on a job, hit voicemail, and call the next company. Booked jobs never get upsold. Your CSRs are buried in dispatch - and the calendar swings between feast and famine.
Home-services go-to-market lives or dies on the first ring. The job goes to whoever answers, books, and shows up - not whoever has the best brand. Most shops lose work to voicemail and leave money on booked jobs they never upsell. The work is capturing every lead, booking it, and following up, so the calendar stays full instead of swinging between feast and famine.
Most home-services businesses have one obvious place AI earns its keep across capture, booking, and follow-up. I pinpoint yours and build it. The exact play comes out of a working session, not a template.
It is capture and speed. The business that answers, books, and follows up wins the job - so the work is making sure no lead hits voicemail, every booked job gets upsold, and you show up first when someone searches or asks AI for a provider near them. I build the piece that is costing you the most.
A fractional CMO advises. A GTM operator builds - the capture and booking automation, the local presence, the follow-up. The win in home services is operational, so an operator who ships the build usually moves more jobs than advice alone. Start with one track and add as it proves out.
By making sure leads stop slipping through - after hours, during jobs, and on busy days. Where exactly AI fits in your capture, booking, and follow-up depends on how you run, so I map it with you. The aim is fewer missed calls turning into booked, higher-value work.
Integrations like that are usually possible, depending on your dispatch and scheduling stack. I confirm what’s feasible for your tools in a working session before committing to anything.
The bar is that it sounds like your best CSR and hands off to a human the moment a call needs one. I tune that with you, on your brand.
A free 30-minute consultation: we map your highest-impact AI use case, pressure-test your positioning and demand, and leave you with the plan - work with us or not.